FAQ's

Te ayudamos a saber tu talla de anillo fácilmente, Guia de tallas para anillos

Para introducir el cupón, haga clic en su “Carrito” y después en "Finalizar compra", habrá un campo para rellenar justo debajo de todos tus productos, introduzca el cupón y junto a él haga clic en “Aplicar cupón”. Por favor, haga clic en este campo para introducir su cupón.

Nota: Algunos cupones no se pueden aplicar junto a otras ofertas.

The price of the marketed products is indicated next to the descriptive sheet of each one of them and includes the Value Added Tax (VAT). If any other tax were applicable, this would be indicated.

If you receive a defective product, send us images where the defect is clearly shown so that we can verify it and give you a solution, this can be done through our telephone: +34 660269080

If you receive your order incorrectly, send us an image showing everything you have received with their respective references in the box and we will give you a solution once the content has been verified.

At the moment we sell exclusively through our online store and Facebook and Instagram profiles

If you wish to exercise your right of withdrawal, please fill out the following form and send it to us at support@fickcompany.com

The right of withdrawal consists of rescinding a contract, returning all or part of the purchased merchandise to our offices. If it is all the merchandise purchased and sent by courier, the original shipping costs will also be refunded (with the return shipping costs being paid by the customer). This must be done within 14 days of receiving the goods.

The white model is made of Nylon and ecological split leather.

The black model is made up of Neoprene and ecological split leather.

Use mild soap diluted in cold water to clean them.

Do not machine wash.

Do not machine dry.

Dry at room temperature.

Clean with cold water, without any chemical product.

Walking shoes.

Credit cards: Visa, MasterCard, American Express.

Debit cards: Visa, MasterCard, American Express.

PayPal.

ApplePay.

To ask us any questions you can write to us through our email: support@fickcompany.com

If you want to work with us you can send us your CV via email and we will take it into account for future selection processes if your profile fits what we are looking for. (info@fickcompany.com).

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